Where do you log into the system?
Can I have more than one Administrative Account?
If I have multiple dealerships, can I access the reports through one login?
Can different locations pay with different accounts?
Is there a way to limit access to the system (i.e. block people from accessing site at home)?
How can my employee issue temp tags when I am out of the office?
What is the process to pay for a temp tag? What payment types are accepted?
Is there a separate charge for each transaction on our credit card bill or checking account?
What if I make a mistake when entering the data?
Is the dealer able to enter the E-Temp info but, print the temp tag at a later date
Does Driver License (DL) address information automatically populate? Does the E-Temp Tag system validate the DL number?
Can dealers log new car inspection stickers in the E-Temp Tag system?
How does the new system issue the temp tag number (do I get assigned a specific set of numbers)?
Does the reprint function allow you to modify the information?
What is the process to issue a 2nd Temp Tag (Extension)?
Where does lien holder information get entered?
Are there protections surrounding the temp tag if someone tries to make a copy? Will traffic tickets continue to be sent to the dealerships?
Can you enter a future date on a temp tag?
Does the actual license plate number need to be recorded in the new system?
Is the E-Temp Tag still placed in the rear window?
How do I mount the temp tag if a customer is transferring the plate from another vehicle?
Does the E-Temp Tag paper hold up to the elements (wind, rain, snow. etc)?
Is there a different temp tag format for motorcycles?
Do dealers need to sign the printed E-Temp Tag?
What is the process if a temp tag is stolen off a vehicle? Who can reissue another?
What if the purchaser does not have a Driver License? What if a company does not have a corporate code?
What if the purchaser has an out of state driver license?
What is the cost for an E-temp Tag?
Is the temp tag fee still included with the other motor vehicle fees on the Retail Buyer’s Order/Retail Order Form?
Is the cost of a second E-Temp Tag the same?
Is there a cost to reprint an E-Temp Tag?
Is there a cost to void an E-Temp Tag?
Do all dealership employee users of the E-Temp Tag system need to be fingerprinted?
Is it necessary to maintain the manual log?
When an E-Temp Tag is voided, does a dealership need to retain the copies?
Does anything need to be mailed to the State when a Resident or a Non-Resident E-Temp Tag is issued through the new system?
If I have dealerships outside of NJ, can this system be used?
Can E-Temp Tags be issued to a registrant with an address other than a U.S. State?
What is the cost of the blank temp tag paper? Where do I buy paper for the temp tag?
Do I have to purchase the blank E-Temp Tag paper from the distributor under contract?
Can you hand write E-Temp Tags?
How will dealers be notified of new enhancements/updates to the E-Temp Tag system?
Will the E-Temp Tag system work with my Dealer Management System (DMS)?
How can E-Temp Tags be issued if there is no power?
What is the availability of the E-Temp Tag system?
Is there be a number I can call for technical support?
What happens when the E-Temp Tag system is down?
Simply follow the instructions on the NIC website. Work is also underway with several dealer management system (DMS) vendors to integrate New Jersey’s electronic temp tag process with their systems, possibly allowing the dealer to use the electronic temp tag functions from within the DMS itself. If a dealer’s DMS does not have this ability, the dealer can have the DMS vendor contact the NJMVC to discuss how they can integrate their system with E-Temp Tag.
One Administrative Account can be issued for each dealer license number. A dealer with one license number and multiple branch licenses can only open a single Administrative Account.
If a dealer has multiple dealer license numbers, an owner can decide to open a single Administrative Account, in which case all reports can be seen through a single log on ID. The dealer can also choose to open separate Administrative Accounts for some or all of the dealer licenses that are held, in which case a separate log on ID will be needed to run reports under each Administrative Account.
A dealer can set up an administrative account for each dealer license that is held. Each administrative account can be set up with different payment information. However, if a dealer holds only one dealer license with multiple branch licenses, that dealer will only be able to set up a single administrative account.
The NJMVC has chosen not to limit access to the system based on location. Each dealer has the ability to assign various types of access to employees based on business need and comfort level. Reports are available that enable monitoring of anyone with access to the temp tag system.
How can my employees issue temp tags when I am out of the office?
Dealers have the ability to assign any combination of electronic temp tag functions to their employees. Since an employee has their own log-on id and password, they can independently perform any of their assigned functions. Dealers must ensure that only the dealer or authorized signatories are given the ability to enter information and print a temp tag per N.J.A.C. 13:21-15.9 (K) and 13:21-15.10 (k).
Instructions are provided during the signup process on how to set up a payment mechanism.
Two methods of payment are:
The total amount of fees for any temp tags issued are totaled into a single charged to the account at the end of each day.
If a mistake is made and noticed prior to executing the print function, the dealer has the opportunity to edit the information. If the mistake is noticed after printing the temp tag, the temp tag would need to be voided in order to create a new one. Manual alteration of the information displayed on the printed temp tag is not allowed.
Is the dealer able to enter the E-Temp info but print the temp tag at a later date?
Dealers that use a Dealer Management System (DMS) should check with their vendor to see if their DMS has integrated their system with the E-Temp Tag system and, if they offer this feature. If a dealer’s DMS is not integrated with E-Temp Tag, the dealer can have the DMS vendor contact the NJMVC to discuss how they can integrate their system. Dealers must ensure that only the dealer or authorized signatories be given the ability to enter information and print a temp tag per N.J.A.C. 13:21-15.9 (K) and 13:21-15.10 (k).
The ability to verify DL numbers and retrieve DL information is something that the NJMVC is considering but, is not available within the E-Temp Tag system at this time.
Manual logs of inspection stickers must be kept until such time that the ability to log inspection stickers into the E-Temp Tag system is made available. Once the ability to log them into the E-Temp Tag system is made available, Dealers will manually log them every time a paper temp tag is issued and will log them into the E-Temp Tag system every time an E-Temp Tag is issued.
How does the new system issue the temp tag number (do I get assigned a specific set of numbers?
The number is generated for each individual temp tag by the E-Temp Tag system in the order in which they are received from motor vehicle dealers. Sets of numbers are not being assigned or reserved for specific dealers.
No. All information will appear exactly as it did when the temp tag was first issued unless the Dealer indicates that the tag was lost or stolen. In that case a new temp tag number will be generated, however all remaining information will stay the same.
There is a menu option to issue a second temp tag. All of the information from the original temp tag, with the exception of the issuance and expiration dates, will automatically populate. New issuance and expiration dates automatically calculate. The second temp tag is also issued a new number.
Lien holder information is not entered into the electronic temp tag system. This information is captured during the standard registration / titling process.
Law enforcement has 24/7 access to the information captured when the original temp tag was issued. They are able to identify the vehicle’s owner without the need to contact the dealership that issued the temp tag.
The issue and expiration dates are automatically created when the temp tag is generated. These dates cannot be altered.
Yes, if the buyer is transferring a license plate from another vehicle. If a new license plate is to be issued, the number is be entered into the electronic temp tag system.
No. It must be mounted in the rear license plate holder.
The E-Temp Tag must be mounted on the rear license plate holder. The License plates being transferred cannot be mounted on the front or the rear of the vehicle until the vehicle has been registered.
The paper has been severely tested over a period of weeks. The print on the paper and the paper itself will last well beyond the required 30 days.
No. The NJMVC does not have plans to change the current policy at this time.
No. There will be no signature required on an E-Temp Tag.
A dealer will use the reprint function to print out a temp tag. The reprinted temp tag contains the same information as that which appeared on the stolen or lost temp tag except for the temp tag number. Vehicle owners will be required to show proof that they have reported the missing temp tag to law enforcement in order to receive a replacement. Dealers must keep a copy of this proof on file for three years.
The Driver License Number field in which a corp code would normally be entered is an optional field. A dealer must make an attempt to collect this information, however the temp tag can be generated without it.
The out of state driver license number would be entered. There is a field that allows the entry of the issuing state as well.
The fee for issuing a resident E-temp Tag is $5. The fee for issuing a non-resident E-temp Tag is $7.
If you choose to pass the $5 resident temp tag fee or $7 non-resident temp fee onto the buyer, then it should be included with the other NJMVC registration and titling fees.
The fee for issuing a second E-Temp Tag is $5 or $7 for resident and non-resident E-Temp Tags respectively. There is also an enhanced fee of $25 for each second temp tag issued. These fees are collected by the E-Temp Tag system when the second temp tag is issued.
If a temp tag is reprinted within 24 hours, there is no additional charge. After 24 hours, the standard fee is assessed each time the temp tag is reprinted.
There is no additional charge to void a temp tag. However, the original fee is not refunded and, if another temp tag needs to be issued, the standard fee is assessed for the newly issued temp tag.
Fingerprint background checks are required only for the principles/owners of a dealership.
It is not necessary to maintain a manual log when issuing an E-Temp Tag.
A voided E-Temp Tag must be retained for a minimum of three years and be produced upon request of the New Jersey Motor Vehicle Commission per N.J.A.C. 13:21-15-9 (r) and 13:21-15.10 (q).
Dealers are not required to mail in any documentation when issuing a resident or non-resident E-Temp Tag.
If I have dealerships outside of New Jersey, can this system be used?
The New Jersey Motor Vehicle Commission requires that all licensed dealer transactions be executed at the New Jersey licensed location.
E-Temp Tags can only be issued for vehicles that are to be principally garaged, registered and titled in a U.S. State, federal district or Canada.
The paper can be purchased from any distributor under contract to do so. A list of distributors is available on the NIC website. The cost of the paper is provided on each distributor’s website.
No. A dealer may obtain paper stock independently however, the paper stock must meet NJMVC specifications and it must be submitted for approval by the NJMVC prior to being put into use.
No. There is no provision for manually creating an E-Temp Tag.
The NJMVC can send broadcast messages through the E-Temp Tag system that will be displayed when a dealer logs in. There will also be announcements appearing on the NJMVC business portal website.
DMS providers may provide this function within their system. Please consult with your DMS provider to see if they are making this ability available within their system.
A dealer has the option to go to any location where there is power, access to the internet and a laser printer in order to print an E-Temp Tag if they are unable to do so at their licensed location. This is the only time that they a dealer can generate a temp tag outside of their licensed location. The dealer must be able to provide proof their inability to access their licensed location upon request.
The E-Temp Tag system is available 24 hours a day, 7 days a week, 365 days a year.
A number is available that can be called 8am to 11pm, seven days a week.
Redundancy and recovery capabilities are built into the system such that the NJMVC does not anticipate dealers experiencing an unscheduled outage. The NJMVC will attempt, whenever possible, to schedule maintenance outages outside of normal business hours.