Who to contact for help?
What browsers are supported? How can I update my browser?
Who can submit the SBI 212B Form?
Do I need to create an account to submit the 212B form online?
Why does the application require email addresses?
I submitted the application. How will I know when it has been processed by the State Bureau of Identification?
Does the 212B application require the Subject's approval?
How will I know if the Subject has approved the application?
How does the Subject know there is a pending 212B application requiring their approval?
What does the Subject need to do to grant approval for the 212B application?
What happens if the Subject can't validate their information?
What happens if the application is declined by the Subject?
What happens if the Subject does not grant approval?
What is the cost of requesting a Criminal History Record Information for a Name Check (212B)?
Do I have to pay for this application while submitting the application?
What are the payment options available on this service?
What happens if I decide not to continue with a request and close my browser?
What is a SBI Number?
What do I have to do if an application is marked as "Contact SBI"?
I am a licensed Private Detective in New Jersey. Can I submit a Name Check request as a standard user?
I am a licensed Private Detective. What do I need to set-up an account for the online service?
Can a licensed Private Detective have more than one Administrative account?
How do I set-up users on my account?
Can my employees submit 212B applications in my absence?
How do I remove users from my account?
Who has access to the stored payment information?
How can I find out the status of my application?
Who to contact for help? top
If you are having technical or payment-related issues, contact the New Jersey e-Government Services Help Desk. Phone: 609-586-2600 Contact Us If you have questions about the 212B application or its processing, contact the State Bureau of Identification at (609) 882-2000 ext.2918.
What browsers are supported? How can I update my browser? top
The following browsers are supported by this service. Links with instructions on how to update your browser to the newest version are listed in the table below:
Who can submit the SBI 212B Form? top
The following entities can submit a Name Check Only Request for Criminal History Record Information for a Noncriminal Justice Purpose using the SBI 212B Form:
Do I need to create an account to submit the 212B form online? top
Only licensed Private Detectives are required to setup an account to submit the 212B applications. For others, the account set-up is an optional feature. Setting up an account offers the benefits of simplified and shortened application form, optional feature of storing the payment information and access to the Blue Form and other records directly from the account.
Why does the application require email addresses? top
All notifications, including payment confirmation and status updates, are sent by email to the Requester. For applications requiring the Subject’s approval, an email is sent to the Subject with a link to approve the application.
I submitted the application. How will I know when it has been processed by the State Bureau of Identification? top
The Requester is sent an email notification when the application has been processed by the State Bureau of Identification.
Requester with an account can login to their account and find the latest status of their requests from the Transaction Search. From April 2018, Blue Form and other records are available from the Application Details page for download and print for up to 90 days. For requests submitted outside the account login, if a criminal record is found for the subject, the email notification is followed by the State Bureau of Identification mailing the necessary document to the Requester.
Does the 212B application require the Subject's approval? top
Yes. All applications, except those submitted by a licensed Private Detective, require approval from the subject of the application before they can be processed by the State Bureau of Identification.
How will I know if the Subject has approved the application? top
The Requester is sent an email notification when the Subject approves or declines an application.
How does the Subject know there is a pending 212B application requiring their approval? top
After the Requestor (excluding licensed Private Detectives) successfully submits the 212B form, an email notification is sent to the Subject. Reminder emails are also sent on the 4th and 7th day after submission if there has been no action taken by the Subject.
The Subject can use the link in any of the emails to either approve or decline the application.
What does the Subject need to do to grant approval for the 212B application? top
The Subject will be sent an email notification with a link to either approve or decline the application.
To grant approval, the Subject will need to validate their information. After successful validation, he/she will be able to view the information entered on the application. If the application fee has not been paid by the Requester, the Subject will need to pay the application fee. Without approval and payment of the application fee, the application can’t be processed by the State Bureau of Identification.
What happens if the Subject can't validate their information? top
If Subject is unable to validate his/her information, the application can't be processed by the State Bureau of Identification. If this application was paid for by the Requester, the application fee will not be charged to the credit card. A new application will need to be submitted by the Requester after ascertaining the Subject's information.
What happens if the application is declined by the Subject? top
If an application is declined by the Subject, it can't be processed by the State Bureau of Identification. The application fee, if paid by the Requester, will not be charged to the credit card entered.
What happens if the Subject does not grant approval? top
The Subject has 7 days from the submission date to approve the application. Two reminder emails are sent if no action has been taken. After this, the application lapses and no further action is possible. The application fee, if paid by the Requester, will not be charged to the credit card entered.
What is the cost of requesting a Criminal History Record Information for a Name Check (212B)? top
There is a $20.00 fee for submitting the online Criminal History Record Information request for a Name Check (212B), except for those submitted for volunteer work, in which case the charge is $12.00.
Do I have to pay for this application while submitting the application? top
You can pay the fee while submitting the application. However, if the Requester chooses to not pay, then the Subject has to pay along with granting his/her approval. Without payment, the application can't be processed by the State Bureau of Identification.
If the Requester pays for the application and it does not get Subject’s approval, the application fee will not be charged to the credit card entered.
What are the payment options available on this service? top
You can use Visa, MasterCard, Discover or American Express credit or debit cards. Licensed Private Detectives can additionally use an Electronic Check to pay.
What happens if I decide not to continue with a request and close my browser? top
All information will be lost.
What is a SBI Number? top
A State Bureau of Identification number (SBI#) is a unique number assigned by the New Jersey State Police, State Bureau of Identification, for use in identifying all criminal and non-criminal fingerprints kept on file within the bureau.
What do I have to do if an application is marked as "Contact SBI"? top
When an application is marked as "Contact SBI", the Requester who submitted the application is sent an email. The email contains the information required for a follow-up along with the contact number for the State Bureau of Identification. Please keep the Confirmation Number handy while contacting the State Bureau of Identification.
Please note that the State Bureau of Identification can't process these applications unless the required information is furnished by contacting them.
I am a licensed Private Detective in New Jersey. Can I submit a Name Check request as a standard user? top
An application by a licensed Private Detective must be submitted after logging into his/her unique online account. Any application submitted as a standard user requires the Subject’s approval before it can be processed by the State Bureau of Identification.
I am a licensed Private Detective. What do I need to set-up an account for the online service? top
You need to have a valid license issued by the New Jersey State Police, Private Detective Unit. For validation purposes, you will need to enter the Agency Number, Expiry Date, and user details.
Can a licensed Private Detective have more than one Administrative account? top
Only one Administrative account can be set up for each licensed Private Detective Agency. There is, however, no limit on the number of users that can be affiliated with each Administrative account.
How do I set-up users on my account? top
The Account Administrator can initiate the process by sending an invite email to the user through the "Invite New User" link under the "Manage Account" menu. The user will click on the link in the email and follow the steps to create the "Business User" account that will be associated to your account. The link can only be used one-time.
Can my employees submit 212B applications in my absence? top
If your employees have a user account set up, they can login to their own account and submit or check on the status of any 212B application submitted by your agency.
How do I remove users from my account? top
You can remove users from your account by using the “Delete” functionality on the “Administer Account Users” page. You can also remove their access to a service without removing them from your list of users. Removing their access will prevent them from accessing any aspect of the service. To remove access for a user, go to the "Administer Account Users" link. Select the user and remove all roles.
Who has access to the stored payment information? top
All transactions submitted by the Private Detective Agency's users are charged to the stored payment on file. However, only the Account Administrator has access to the payment information and can update it.
How can I find out the status of my application? top
The user who submits the application is sent an email notification when the application is processed by the State Bureau of Identification. However, all users can view and search for all applications that have been submitted through their Agency's account.
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