Frequently Asked Questions

Questions

Who to contact for help?

For any question on availability, making changes to an existing reservation or a question about the park, please contact the concerned Park Office.

Park Name Main Line Email
ALLAIRE STATE PARK (732) 938-2371 Allairecamping@dep.nj.gov
BASS RIVER STATE FOREST (609) 296-1114 Bassrivercamping@dep.nj.gov
BELLEPLAIN STATE FOREST (609) 861-2404 BellePlaincamping@dep.nj.gov
BRENDAN T BYRNE STATE FOREST (609) 726-1191 BrendantByrnecamping@dep.nj.gov
CHEESEQUAKE STATE PARK (732) 566-2161 Cheesequakecamping@dep.nj.gov
HIGH POINT STATE PARK (973) 875-4800 Highpointcamping@dep.nj.gov
JENNY JUMP STATE FOREST (908) 459-4366 JennyJumpcamping@dep.nj.gov
KITTATINNY VALLEY STATE PARK (973) 786-6445 KittatinnyValleycamping@dep.nj.gov
PARVIN STATE PARK (856) 358-8616 Parvincamping@dep.nj.gov
ROUND VALLEY RECREATION AREA (908) 236-6355 RoundValleycamping@dep.nj.gov
SPRUCE RUN RECREATION AREA (908) 638-8572 SpruceRuncamping@dep.nj.gov
STEPHENS STATE PARK (908) 852-3790 Stephenscamping@dep.nj.gov
STOKES STATE FOREST (973) 948-3820 Stokescamping@dep.nj.gov
SWARTSWOOD STATE PARK (973) 383-5230 Swartswoodcamping@dep.nj.gov
VOORHEES STATE PARK (908) 638-8572 Voorheescamping@dep.nj.gov
WASHINGTON CROSSING STATE PARK (609) 737-0623 WashingtonCrossingcamping@dep.nj.gov
WAWAYANDA STATE PARK (973) 853-4462 Wawayandacamping@dep.nj.gov
WHARTON STATE FOREST (609) 561-0024 Whartoncamping@dep.nj.gov
WORTHINGTON STATE FOREST (908) 841-9575 Worthingtoncamping@dep.nj.gov
If you are having technical or payment-related issues, contact the New Jersey e-Government Services Help Desk.

Phone: 609-586-2600 or Contact Us.

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How do I get to the Park? Where can I find directions to the Park?

You can find directions to all the NJ State Parks on our directions page at:

https://www.njportal.com/DEP/NJOutdoors/Park/Directions

For further questions on how to get to the park for your camping reservation, please contact the Park Office directly.

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How far in advance can I make a reservation?

You can book a reservation 11 months in advance of your check in date.

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Can I make an online reservation for today?

Same day reservations require contacting the park office via phone, or in person. They are not allowed online. In addition, some site types like cabin need to be reserved online at least 2 days in advance.

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What is the cost of a campground reservation?

Campground reservation includes a Park Use fee and a standard $5.00 transaction Fee. The Park Use fee depends on the park and site selected for the reservation. While selecting a campsite for reservation, you can see the Park Use fee component per night by hovering over the site on the 'MAP VIEW' or by checking the details for the site in the 'LIST VIEW'. Once you have selected the site, the Reservation Information section will also display the per night Park Use fee for both the New Jersey residents and the non-residents.

You may see some additional fee for your reservation if it includes pets, extra vehicles, firewood bundles, etc. All these fees will be clearly displayed on the Review page prior to entering the payment information. If there is any discount available for the reservation site, it will automatically be applied and its amount will be displayed on the Review page.

There is a standard $5.00 transaction fee for making any changes to a reservation.

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If I go to the park to make or change a reservation, will I still be charged the Transaction Fee?

Yes, all reservations including walk-ins and in-person reservations will be charged the standard Transaction Fee.

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How can I find out about the discount information?

All the discounts available at New Jersey State Parks are listed here.

The discounts are subject to change, and sales may end at any time. While making a reservation, the discounts are automatically applied to your reservation. If there are more than one discounts available for your reservation, the highest rate will be applied at the time of making the reservation and its amount will be displayed as a separate line item in the AMOUNT column on the Review page.

The discounts are applied only to the park use fee. They are not applicable to other fees like vehicle fee, firewood fee, transaction fees or the pet fees.

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Can I make multiple reservations from one cart?

Yes, the service allows you to add multiple reservations to a cart. Depending on the park and the site types selected, the maximum number can change but all carts allow up to four reservations.

Since each park is a separate financial entity, you will need to pay for each one of them independently. Confirmation page will have information about all the reservations made but you will receive separate confirmation email for each reservation. This will allow you to make independent updates if required.

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Will I receive the confirmation about my reservation?

Upon successful reservation completion, the confirmation email with all the reservation and payment information is sent by the service. If the reservation had different information for the primary occupant and the customer (billing person), service sends the confirmation email to both the primary occupant and the customer. You should also take a print-out of the confirmation page for your records. No information is sent in the regular email.

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Can I make a reservation for someone else and pay for it?

Yes, you can. Each reservation has information about two people - the primary occupant and the customer. Primary occupant is the adult who needs to be present at the site during the entire reservation period, and the customer is the one paying for the reservation. You may enter the same information or different information for them. If they are different, both the primary occupant and the customer will be sent the confirmation emails.

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How can I check the availability of specific campsite type or a site with a specific amenity?

On 'Select a Park' page, select the site type(s) that you are interested in the 'Campsite Type' filter. Only the parks which have those matching site types will become available for making a reservation. However, if you want to check for availability of a site type within a specific park, select the park and go to the "Select Location" page. On this page, select the campsite type that you are interested in.

There are two types of views that are available to check the availability - the 'MAP VIEW' and the 'LIST VIEW'. Both views allow you to check the availability and select any site that is available. Sites that don't match your selection filters and/or are not available, will be grayed out and non-selectable for making a reservation. You can check for availability in future by changing the selection in the 'Date From’ field.

Besides the campsite type, the service also allows search on one or more campsite features like 'Pet Friendly', 'ADA Accessible', etc. You can use the button "Reset Filter" to remove any selected filters and start a new search.

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How many vehicles are allowed with a reservation?

Number of vehicle permitted per reservation is both park and campsite type dependent. Most of the campsites allow two vehicles free of charge. More vehicles may be permitted at group facilities. For other sites, limited additional parking may be available with nightly charge. Please check the "Site Specific Information" link in your confirmation email for further information.

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Which pets are allowed at the parks?

Pet friendly camping is limited to domestic dogs and cats, with a maximum of two pets per campsite. There is $5.00 charge per night for pets, whether there are one or two pets.

Pet must have current rabies vaccinations. Written proof of the pet's current rabies/distemper vaccine and license (if a license is required by the resident's State) are required. These can be uploaded at the time of making the reservation to save time at the time of check-in.

Any other type of animal must be kept within a trailer or motor home. For more information click here.

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How can I find pet-friendly sites?

While selecting a park, you can check the box for 'Pet Friendly Campsites' and the Park Selection Map will be get updated to display only those parks which offer pet friendly campsites.

'Select Location' section has a similar check box for pet friendly campsite feature. If this checkbox is selected, you will only be offered a selection of sites within the park that allow pets.

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Can I use my old account to make new reservations for a New Jersey State Park?

A new online campground reservation system for New Jersey State Parks became available from December 6, 2017. It is a new system in which the old accounts will not work. Reservations made in the old system will be honored but you will need to contact the concerned Park Office to make any changes or to cancel. You can, however, check your reservation details by clicking here.

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Do I need to create an account to make reservation?

No, an online account is not required to make, change or cancel a reservation in the current system. There is, however, no charge to creating an account. Having an account allows you to access all your reservations made on the new reservation system. Also, it provides an option to save your payment information. With your account, you will not need to enter your personal information and the payment information while making a reservation. Service allows you to update your personal and payment information.

If you don't want to use an account setup feature, you can make a reservation using the 'Guest Checkout" feature after the site selection and review.

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Why don't I see a link to the Campground Reservations system when I login to My New Jersey?

If you do not see the Park and Campground Reservations link when you login to your My New Jersey account that means you have yet to create your NJ Campground Reservation account. From the Home Page, click the "Create New NJ Campground Reservation Account" button to create your NJ Campground Account and link it to your My New Jersey account. Once you have completed this, you will then see the Park and Campground Reservations link when you login to My New Jersey and be able to track and review all of your reservations in one place.

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How can I check my reservation?

Besides the confirmation email that you would have received on making the reservation, you can see your reservation by using the link "Review my Campground Reservations" on the home page or use the link here .

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Can I make changes to my reservation online?

You can make online changes to a reservation prior to the start date, provided the reservation was made online in the new system. Reservations created in the new system have Reservation Number starting with the alphabet 'R'. If the reservation was updated by a park official, you will need to contact the park to make any further changes.

To make any changes to a reservation made on the old system, you will need to contact the concerned Park Office.

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Will I be charged for making changes to a reservation online?

Yes, every time you make a change to your reservation, there is a standard $5.00 transaction fee charged irrespective of number of changes made. This is besides any cost difference incurred when making the reservation change.

If the reservation update involves a refund, you will see the balance amount refunded on your credit card used for making the payment.

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What is the refund policy for early departure?

If any portion of your stay is cancelled after check-in:

  • For campsites (tents, trailers, primitive campsite, group campsites, wilderness campsite) – the total number of nights you occupied the site (based on check-out time) in addition to $40 NJ Resident/$50 Out of State Resident or a two-night use fee (whichever is less) and transaction fee paid will be deducted from any refund due.
  • For all other overnight facilities (cabins, group cabins, shelters, and lean-to) – the total number of nights you occupied the site (based on check-out time) in addition to a one night use and transaction fee will be deducted from any refund due.
Early departure can’t be done online. You will need approach the Park Office to do an early departure. You will receive an email when the early departure is made in the system by the Park Official.

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Will I get a refund if I don’t show up for my reservation or arrive late?

If you haven’t cancelled your reservation prior to your arrival date the site will remain vacant until you occupy it. Refunds are not provided for reservations that don’t arrive or arrive late. We do not release no show sites for rebooking unless they are cancelled.

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Can I cancel my reservation online?

You can cancel a reservation prior to the start date, provided the reservation was made online in the new system. Reservations created in the new system have Reservation Number starting with the alphabet 'R'. If the reservation was updated by a park official, you will need to contact the park to cancel it.

To cancel a reservation made on the old system, you will need to contact the concerned Park Office. You will receive an email when the cancellation is made in the system, either by you or the Park Official.

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Is there a charge for cancelling a reservation?

There is no charge for cancelling a reservation. Check the refund policy for cancellation for more details.

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What is the refund policy for cancellation?

The cancellation policy for campsite (tents, trailers, primitive campsite, group campsites, wilderness campsite): $40 NJ Resident/$50 Out of State Resident or a two night use fee (whichever is less) and any transaction fee paid will be deducted from refund due.

The cancellation policy for all other overnight facilities (cabins, group cabins, shelters, and lean-to) depends on when the cancellation is made:

  • If you cancel seven days or less prior to your check-in date, one night use fee and any transaction fee will be deducted from refund due.
  • If you cancel eight days or more prior to your check-in date, only the transaction fee paid will be deducted from refund due.

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